Workflows

Production corridors, line by line.

Pre-built corridors for the lines you write. Plug in via REST, MCP or webhook. Live in weeks, not months.

WORKFLOW · 01
Travel insurance
WORKFLOW · 02
Pet insurance
WORKFLOW · 03
Gig & mobility
WORKFLOW · 04
Warranty
Integration surfaces
REST APILive
MCP serverLive
Webhook streamLive
Batch ingestLive
01 — Travel

The most automatable book on Earth.

Flight delay, baggage, medical abroad, trip cancellation. Weather and flight-status enrichment built in. Validated against IATA and OAG data as standard.

↑78%
Atomic auto-resolve
8
Corridors
4 wks
To live
Flight delayBaggage lossMedical abroadCancellationIATA enrichment
Corridors · Travel
Live
Portfolio STP
62.4%
Override · 7D
3.2%
▼ 0.4pp
Proposals
4
awaiting carrier
CorridorLayerRolloutSTPHealth
C1·flight_delay_express
L3
100% · live
78%
healthy
C2·baggage_delay_allow
L3
100% · live
71%
healthy
C3·trip_cancellation
L2
50% · broad
54%
healthy
C4·medical_abroad_std
L2
25% · early
42%
proposal
C5·medical_complex
L1
5% · canary
8%
▲ drift
Rollout journey · automatic rollback gates active
5%
Canary
25%
Early
50%
Broad
100%
Live
02 — Pet

Vet invoices, understood.

Treatment-line eligibility, breed exclusions, pre-existing condition detection. Pre-integrated with EU veterinary billing standards. Works with PDFs, photos and portal exports.

↑64%
Atomic auto-resolve
9
Enrichment interfaces
94%
Line confidence
Vet invoicesBreed exclusionsPre-existing detectionLifetime limits
Vet Bill · Pet
SynthesiseFNOL
/
Enrich
/
Decide
Invoice Total
€842.60
Recommended Pay
€623.40
Confidence
94%
line match
Intake
10:23
Sarah Mitchell
Pet parent
Emergency vet invoice
Mabel had a skin flare-up. Invoice and notes attached.
vetcare_lyon.pdf
PDF
FNOL fields
Claimant
Pet
Clinic
Invoice
Channelemail · PDF
PET-43821·Mabel · French Bulldog · 4y
VetCare LyonPDFemail
L1Consultation · dermatology
covered consult
€68.00eligible
L2Cytology + skin scrape
diagnostic test
€126.40eligible
L3Apoquel 16mg · 30 tabs
chronic medication window
€189.00review
L4Dental scale + polish
routine dental exclusion
€459.20excluded
Policy Checks
breed · history · limits
Recommendation prepared
€623.40 pay
Eligible costs are totalled, exclusions retained, and review rationale signed.
Outcome
audit-ready
Covered€194.40
Review€189.00
Excluded€459.20
Decision
Pay €623.40
03 — Gig & mobility

Cover by the trip. Claim in milliseconds.

Per-trip activation, accident benefit, courier liability, micro-mobility scheme overlays. Embedded via MCP, designed for platforms that don't own the policy.

↑58%
Atomic auto-resolve
11
Platform signals
91%
Trip confidence
Per-trip coverCourier liabilityMicro-mobilityEmbedded MCP
Trip Replay · Mobility
SynthesiseFNOL
/
Enrich
/
Decide
Decision
Pay the benefit. Hold the liability.
Accident benefit is clean; liability stays with an adjuster because witness evidence is missing.
Platform MCP
Trip CY-9081
Paid delivery window opened
Rider FNOL
Low-speed collision
Injury note + third-party handle
Telemetry
Trace reconstructed
GPS, speed, geofence, stop point
Cover on
18:42
Pickup
18:48
Impact
18:57
Clinic
19:08
Cover
active window
Route
inside geofence
Impact
witness missing
Review reason
Liability evidence incomplete
Third-party handle found; witness note absent.
Accident benefit
Pay €420.00
Courier liability
Adjuster review
Cover window
Verified
04 — Warranty & extended protection

Device claims, resolved fast.

Device failures, accidental damage, recurring entitlement. Serial and receipt validation, repair-versus-replace economics, routing into the repair network. Every retail partner carries its own thresholds, authority caps and SLA.

↑66%
Atomic auto-resolve
12
Warranty checks
89%
Decision confidence
Partner programmesSerial validationRepair vs replaceExtended protection
Partner portalNordlys Elektro
Live
Aurora 14 · display fault
CLM-48213 · Oslo Storo · lodged in store
● receiving
Atomic decisions0/5
Entitlement
Device match
Fault class
Repair vs replace
Fraud & authority
Awaiting decision
five gates must clear
Autonomous
71%
▲ 4pp · 30d
Cost / claim
€142
▼ €18
Repair share
68%
▲ 6pp
Time to seal
1.2s
p95 2.4s
The adjuster's day

Your team stops opening easy claims.

Medley works the claim before anyone opens it. Evidence gathered, policy checked, a recommendation and the reasoning behind it — waiting inside the system your team already uses. Adjusters accept, amend or overrule, and every override feeds the Learning Loop. Your system of record stays your system of record.

Atomic decisions in ClaimOps: a five-gate waterfall showing what share of decisions auto-resolve, get recommended, escalate or stay manual at each gate.
01Atomic decisions · the waterfall behind a claim's STP, gate by gate
A DecisionRecord opened in ClaimOps: every atomic decision in one claim listed with its verdict, confidence and the evidence behind it.
02DecisionRecord · thirteen atomic decisions inside one cancellation
The same DecisionRecord view in a second deployment, showing a different carrier's decision set for a travel claim.
03The same record view, a second carrier's decision set
Corridor configuration in ClaimOps, listing each corridor with its rollout state and intervention points.
04Corridors · rollout state and where humans still step in
The analytics view in ClaimOps, trending auto-resolve, cost per claim and cycle time across corridors.
05Analytics · auto-resolve, cost and cycle time over time
Agent health in ClaimOps: each agent's stage, ownership and live metrics, with drift alerts.
06Agent health · every agent, its stage and its drift
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Specialty line? We co-build.

Cyber, marine cargo, professional indemnity. Custom corridors in a quarter.

See the product